Through our Website you may request information about our products, and we collect, process and retain personal information from you when you: register for an account with us, provide us information on a web form, update or add information to your account, or when you otherwise correspond or communicate with us regarding our Website. We collect your (i) contact information (i.e., e-mail address, shipping address, billing address, telephone number); (ii) financial information (i.e., credit card numbers, bank account information); (iii) demographic information (i.e., preferences, interests, and other relevant information); and (iv) other information relevant to our Website, products and/or offers.
How We Use the Information That You Provide to Us
Broadly speaking, we use information you provide to us for purposes of administering our business activities, providing the product orders you place and information you request, processing your payment, monitoring the use of the Website, improving and personalizing our marketing and promotional efforts, improving our content and product offerings, customizing our Website`s content and layout, to detect, prevent, mitigate, and investigate fraudulent or illegal activities, and for other lawful purposes.
We use this contact information you provide us to send you a confirmation e-mail for which you cannot opt out. We also use this information to send you your orders, as well as information about our company and products and special promotions. Your contact information may also be used to get in touch with you when necessary for additional information to process or fulfill your order. Financial information that is collected is used to bill for products you purchase from the Website. Unique identifiers are collected from Website visitors to verify your identity and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We use this data to help us improve our Website and our product offerings. When you contact us, we may keep a record of your communication to help solve any issues you or others might be facing. We may use your email address to inform you about our products or changes to our Website, such as letting you know about upcoming changes or improvements.
In order to help prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to help safeguard and secure the information we collect online; but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Links to Other Websites
Controlling Your Personal Information
Other than as provided herein, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information for direct marketing purposes or to send you promotional information about third parties which we think you may find interesting if you indicate to us that you wish this to happen.
You may request details of personal information which we hold about you. A fee may be payable, if permitted by law. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at . We will promptly correct any information found to be incorrect.
Change of Ownership
This Website uses Google Analytics, a Web analysis service from Google Inc. (‘Google’). Google Analytics uses “cookies”, which are text files placed on your computer to help analyze how you use the Website. The information generated by the cookie concerning your use of this Website is usually transmitted to and stored by Google on a server in the United States. If you activate IP address anonymization on this Website, your IP address will be shortened beforehand within member states of the European Union and other states that are a party to the Agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. On behalf of the operator of this Website, Google will use this information to analyze how you use the Website in order to compile reports about the Website activities and provide the Website operator with further services linked to use of the Website and the Internet. The IP address transmitted from your browser through the use of Google Analytics will not be linked to other data from Google. You can prevent the installation of cookies by activating the relevant setting in your browser software. However, if you do so, you may not be able to use all the functions of this Website. You can also prevent Google from collecting and processing the data generated by the cookie relating to your use of the Website (including your IP address) by downloading and installing the browser plugin available via the following link http://tools.google.com/dlpage/gaoptout?hl=en.
This Website uses Google Analytics with the “anonymizeIp()” extension. As a result, IP addresses are shortened for further processing in order to exclude the possibility of reference to direct persons.
We use Google Analytics to analyze and regularly improve the use of our Website. The statistics we acquire allow us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield. . The legal basis for the use of Google Analytics is Art. 6 Para. 1(1)(f) GDPR).
Google Adwords Conversion Tracking
We use the Google Adwords offer to draw attention to our offers with the help of advertising materials (Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. We want to show you advertisements that are of interest to you, to make our Website more interesting for you and to achieve a fair calculation of advertising costs.
These advertising media are delivered by Google via “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our Website via a Google ad, Google Adwords stores a cookie on your computer. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. We do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the advertising measures used are particularly effective. We do not receive any further data regarding the use of advertising material; in particular, we cannot identify users based on this information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We do not have any influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating AdWords Conversion, Google receives information that you have accessed the corresponding part of our Website or clicked on one of our ads. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
You can prevent participation in this tracking process in various ways:
(1) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers;
(2) by disabling cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain “www.googleadservices.com”, https://www.google.de/settings/ads, whereby this setting is deleted when you delete your cookies;
(3) by disabling interest-based ads from providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies;
(4) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome via the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.
The legal basis for the processing of your data is Art. 6 Para. 1(1)(f) GDPR. Further information regarding data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy. Google is subject to the EU-US Privacy Shield.
As well as Adwords Conversion we also use the Google Remarketing application. This is a process we would like to use to contact you again. This application allows you to see our advertisements after visiting our Website when you continue to use the Internet. This is done by means of cookies stored in your browser, which are used to record and evaluate your usage behavior when Google visits various websites. This way Google can determine your previous visit to our Website. According to Google’s own statements, Google does not merge the data collected in the context of remarketing with your personal data, which may be stored by Google.
California Online Privacy Protection Act Notice
(1) No “do not track” standard has been adopted to this day, and therefore we do not use “do not track” signals.
(2) We do not authorize the collection of personally identifiable information from users on the Website for third party use for direct marketing purposes without user consent.
To learn more about “do not track” (DNT) and our DNT practices, please read on:
On September 27, 2013, California Governor Jerry Brown signed into law A.B. 370, amending the California Online Privacy Protection Act (“CalOPPA”) to require website operators like the Company to disclose how we respond to “Do Not Track Signals”(“DNT”); and whether third parties collect personally identifiable information (“PII”) about users when they visit the Website.
Do Not Track
What is DNT? DNT is the concept that has been promoted by regulatory authorities, in particular the U.S. Federal Trade Commission (“FTC”), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
What is a DNT signal? Currently, various browsers – including Internet Explorer, Firefox, and Safari – offer a DNT option that relies on a technology known as a DNT header that sends a signal to websites’ visited by the browser user about the user’s DNT preference. You can usually access your browser’s DNT option in your browser’s preferences.
Is there a DNT technology standard? The World Wide Web Consortium (“W3C”) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made on this issue, progress has been slow, and to date no standard has been adopted. Without an industry standard for DNT, users cannot know how any given company abides by a DNT signal they receive from browser headers. We are committed to remaining apprised of the W3C efforts to develop a DNT standard.
How does the Company respond to the signal? We take privacy and security very seriously, and strive to put our users first in all aspects of our business. With regard to DNT, we currently do not respond to DNT signals in browsers because no DNT standard has been adopted, as noted above.
Does the Company share users’ personally identifiable information with third parties (like advertisers and ad networks)? We do not authorize the collection of personally identifiable information from Website users through advertising technologies deployed in ads that may appear on the Website without separate consent.
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
Notices to International Users